delivery and shipping

PROCESSING TIMES - XMAS 2023

We are now closed for shipping until Boxing Day, then we will be open for orders which will be shipped from 3rd January.

Happy Christmas!

If you have any special delivery requirements please do not hesitate to contact us!

UK shipping

Cards, Fridge Magnets and Socks are shipped Royal Mail 1st Class.

All other items are shipped Royal Mail Tracked 48.

Upgrade to Royal Mail Tracked 24 for faster shipping for £3.99.

International

Our standard International shipping is TRACKED with Royal Mail.

As standard we ship to the following locations: USA, Canada, Mexico, Japan, Australia and Canada.

Delivery times and fee's vary according to destination and order weight but most arrive within 5-7 days.

If you are in a different location and would like to order please do contact us.

Delivery Problems

Occasionally orders are returned to us if the address provided was incorrect, incomplete or if a delivery note was left and the item was not called for by the recipient.

In this case, we will contact you via the email address that placed the order and you can decide if you would like to pay for us to re-send it or if you would prefer a refund. 

If you do not re-arrange delivery with us within 28 days of the notice, we will dispose of the product and no refund will be processed.

Loss

UK orders: Our standard delivery service is via Royal Mail and, unless Tracked Delivery has been selected, we are unable to provide any information on the whereabouts of your order in the shipping process.

Delivery dates are not guaranteed and may be affected by external factors and service levels in different regions. An item shall be deemed as lost if Royal Mail hasn’t delivered by the due date plus 10 working days.  Please contact us if your item has not arrived by this time.

International orders:
Our standard delivery service is Tracked and tracking numbers will be provided. 

Delivery dates are not guaranteed and may be affected by external factors, including customs and border checks.  An item shall be deemed as lost if Royal Mail hasn’t delivered by the due date plus 25 working days.  Please contact us if your item has not arrived by this time.